Terms and Conditions
PLEASE READ ALL TERMS, CONDITIONS AND POLICIES BEFORE YOU PLACE YOUR ORDER.
All individual orders are shipped via USPS first class. It takes about 3-5 business for delivery. You can upgrade to USPS priority mail ( 2-3 business days ) for an extra fee or USPS express mail (1-2 business days). Please note that we do not guarantee those delivery time frames. Once it leaves our facility we do not have control over delivery times. Upon request, we can ship UPS or FEDEX. Shipping upgrade ONLY covers shipping, it does not speed up the production process. Please refer to production paragraph to get more information on production time. All orders are shipped in boxes. Team orders are usually shipped via USPS priority mail. If you have a deadline that you need to meet please contact me BEFORE you place your order. PLEASE MAKE SURE YOU PUT THE RIGHT ADDRESS I DO NOT RESPONSIBLE IF YOUR DEADLINE WAS NOT MET BECAUSE OF INCORRECT ADDRESS. For international orders - I do not responsible for any extra charges that may apply to your package upon delivery.
We are not responsible for damages during shipping, once it leaves our facility it is out of our hands customers can buy insurance if they fear that shipping company will not provide good care for their packages.
If you fear your package will be lost or stolen in transit, please also request insurance be attached to your purchase. There is an extra fee for this service. Thank you so much for your understanding!
Refunds and Exchanges
No refunds on custom or personalized orders. Unless there is a mistake made on our side. If you are unsure about the colors ask for a material sample prior you place your order.
For all other products: If the buyer wants to exchange or refund (shipping charge will not be refunded) UNWORN item he/she can do so within 14 days upon receiving a product. Buyer will pay all shipping/re-shipping fees.
You are welcome to ask us any questions at
phone: 9104310987 (call or text)
We will try our best to reply within 24 hours, it may take longer during weekends and holidays.